Every item purchased in our store will be made exclusively to order by our team of lingerie specialists in our own workshops in the beautiful rural Brittany countryside in France. Each garment will be hand finished and then individually packaged with Francois de Loire designer labels and swing ticket. Please allow at least 5 working days for our team to make and dispatch you order, we do ask that you allow a little longer during this busy pre Christmas period.

International postage via the French LaPoste using priority air mail. Always discretely packaged with customs declaration documents where required. Delivery times will vary but as a general rule approximately 7-10 days to the UK and mainland western Europe and 10 - 13 working days to Eastern Europe and the rest of the world. You will have the option at checkout to upgrade to priority service with online tracking.

Happy to ship worlwide and we charge just one low rate flat postal fee no matter how many items you order. You may upgrade the shipping to include full online tracking with insurance for certain countries, this will be offered as an option at checkout.

Please note that there are still delivery delays due to the Covid 19 situation which is seriously affecting international mail.

We regret that we cannot be responsible for any customs delays or additional import duties determined by your country.